Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Name, email address, and phone number when you create an account
• Shipping and billing addresses when you place an order
• Payment information (processed securely by Paystack — we never store card details)
• Reviews and feedback you submit

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order updates and delivery notifications
• Provide customer support
• Improve our products and services
• Send marketing communications (with your consent)
• Detect and prevent fraud

3. Data Sharing

We do not sell your personal information. We share data only with trusted service providers who help us operate our business:

• Supabase — for secure data storage and authentication
• Paystack — for payment processing
• Vercel — for website hosting
• Shipping carriers — to deliver your orders

4. Data Security

We implement industry-standard security measures to protect your personal data, including SSL encryption, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

6. Cookies

We use essential cookies to maintain your session and authentication. We do not use third-party tracking cookies. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order data is retained for 7 years for legal and tax compliance.

8. Contact Us

For privacy-related inquiries, contact us at privacy@zerolimit.store